Terms & Conditions

Welcome to THE JUST-BADMINTON WEBSITE. These terms and conditions are for the use of this Website at just-badminton.co.uk . Please read them carefully and by placing an order you agree to be bound by these terms and conditions. Using this website indicates that you accept our terms and conditions regardless of whether or not you choose to register with us or order from us. If you do not agree with these terms please discontinue using this website immediately.

General terms and condition

The just-badminton.co.uk  website is owned and operated by:

ANU’S SPORTING GOODS LIMITED, a company registered in England and Wales, our registered office is at Just-Badminton, Bolton Arena, Arena Approach, Horwich, Bolton, BL6 6LB. Our company registration number is 10535857. Our email:  [email protected].  Phone: +44 (0)1204-778843

We may revise these terms and conditions at any time by updating this page and you should check this Website from time to time to review the then current terms and conditions.


All rights, including copyright and other intellectual property rights on this Website are owned by Just-Badminton or our licensors. Use of this website and its contents apart for own personal non-commercial use is prohibited without our permission. You are prohibited to repost or modify any content on this website. You are not permitted to remove, distort or alter the appearance of the Just-Badminton logo.

Order Process

1. Our display of products on our website is an invitation to treat and not an offer to sell those products to you.

2. An offer is made when you place the order for your products. We will not have made a contract with you unless and until we accept your offer. (See point 5 below).

3. We take payment from your card, when we process your order and have checked your card details. Products are subject to availability. If we are unable to supply the products, we will inform you of this as soon as possible. A full refund will be given if you have already paid for the products.

4. If you enter the correct email address we will send you an order acknowledgement email and order update email(s). These are not order confirmation or order acceptance from us. 

5. Unless we have notified you that we do not accept your order or you have cancelled it, order acceptance and the creation of the contract between you and us will take place at the point you are notified that the products you have ordered are ready for delivery to the address you have given us. It does not take place until that stage, even though we may have debited your card (see 3 above) or we have sent acknowledging emails (see 4 above.)

6. The contract will be formed at the place of dispatch of the products.

7. All orders that you place on this website will be subject to acceptance in accordance with clause 5 of these terms and conditions.

8. We do not file details of your order for you to access and so please print out these terms and conditions and the order acknowledgement for your own records. If you require any information about orders you have placed with us please email us at [email protected]

Cancellation & Return Policy

You have a right to cancel your order within seven days of receipt of your goods, except for made-to-order items. You can also cancel by email or by delivering the notification of cancellation to the trade premises. We will refund any monies paid within 30 days of your cancellation provided that the goods are returned by yourself and received by us in the original condition as they were delivered to you. You will be responsible for the cost of returning goods to us and you are under a statutory duty to take reasonable care of the goods. If you do not return the goods to us within a reasonable time then we will charge you for the cost of collection. If the goods are not returned to us in the original condition as they were delivered to you, then we may charge you for any reasonable losses which we incur.

There are circumstances when you cannot cancel a contract. These are:

1. Just-Badminton has already started to provide the service within the cancellation period and you have agreed to this.

2. Goods are made to your specifications.

3. Goods are personalized for you

Faulty Products

 Please notify Just-Badminton by traceable means within three working days from receipt of goods in case the goods are faulty. If we do not receive the notification within the said time Just-Badminton cannot reimburse any return shipping cost you may incur.

If items are received faulty, we will reimburse reasonable shipping costs (not express delivery services) to you. We will refund/replace/repair the goods.

1. Please note that Rackets damaged by any accidental use cannot be replaced by Just-Badminton free of charge.

2. Clothing equipment and footwear returned due to a poor fit, or not required, will be refunded or exchanged.

3. Your right to return the goods to us will not apply in case the product has been used or the product has been specially customized for you in any way.


Rackets come with limited warranty provided by the manufacturer, against manufacturer’s defects in materials and workmanship only. This warranty covers Manufacturer defects only and does not cover accidental damage. As such, it is NOT 100% guaranteed that a claim will yield a new Racket. For situations where the manufacturer decides that a racket has a Manufacturer defect, manufacturer will replace it with the same or similar racquet (only racquet frame).

Just Badminton will ship the racket to the manufacturer and the entire process usually takes approximately 3-4 months but Just Badminton will try our best to process this warranty procedure as fast as we can. Please do not remove or break the string from the frame when claiming for warranty. 

Custom String Service – Just Badminton does NOT offer a warranty on string service/replacement. In other words Just Badminton does NOT offer warranty on Longevity/Lifespan/Durability of strings. After the product has been received, the condition / performance of strings are the responsibility of the racket’s owner / person received. Just Badminton reserves the right to refuse replacement on any strings after customer delivery.  

– Impact Damage: NOT covered as they are not considered a manufacturing defect. Cracks or fractures on any part of the frame that are accompanied by dents, scratches or flat spots will be considered as caused by a strong impact on the ground or a sharp corner and are therefore deemed as a result of racket abuse. Racket abuse is not covered by warranty.

– String Breakage: NOT covered as they are not considered a manufacturing defect. String on racket is a wearable part, and will need to be replaced at a regular interval. You need to restring your racket.  It’s very common occurrence with badminton players. 

In all warranty process or claim, all decision is made by the respective manufacturer. Just Badminton is not involved in any way in the warranty claim decision

Warranty Instruction

1. For warranty claim request, contact Just Badminton.com by sending an email to [email protected] 

2. Without cutting or removing the strings from the racket, please ship the package to the address below. Please make sure to fill out and insert this form inside the box. It is recommended to use a courier with a tracking number. Just Badminton is not responsible for any lost or damages for the package while in transit.

Just Badminton, Bolton Arena ,Arena Approach, Bolton, BL6 6LB

3. Just badminton will notify you that your item has been received and will submit your racket to the manufacturer for a warranty claim.

4. Your warranty by manufacturer usually takes approximately 3-4 months but Joy Badminton will try our best to process this warranty procedure as fast as we can (usually takes 4-8 weeks).

5. If your claim is granted and a replacement racket is issued, return shipping and additional stringing option charge will all incur.


 Price and Payment

All prices include VAT at the current rates and are correct at the time of entering information on our website. There are separate charges for packaging, postage and insurance and the prices are shown on another page of this website.

If we cannot obtain full payment of the product from your account then we can cancel the contract and suspend any further deliveries to you. If you did not provide us with correct payment details then your order can be delayed and we do not accept any liability for delayed delivery.

Website access

 This Website may be suspended temporarily without notice in case of system failure/ maintenance or for reasons beyond our control. We do our best to maintain this website free from viruses, but we cannot guarantee that the use of this website will not cause damage to your computer and we will not be liable for any damage which may arise to computer due to using this website. Links to third party websites are provided for your own reference, we have not reviewed these third party websites and nor do we control their content. Accessing these third party websites is at your own risk.


We or any party involved in creating or maintaining this website are not liable for any kind of loss or damage which may result to you in connection with the use of this website in any way.

Nothing in these terms and conditions shall exclude liability for death or personal injury caused by negligence or fraud or any liability which cannot be excluded or limited under applicable law.


We have taken utmost care in writing the content of this website but we cannot warrant the accuracy of the content on this website. We may make changes to the material on this website at any time without any prior notice. Any dimensions, weights of the products given are only approximate.


These terms and conditions are constructed and governed in accordance with English law. Any disputes regarding these terms and conditions will be subjected to the exclusive jurisdiction of the courts of England. All contracts are written in English.

This agreement is not intended for, nor will it provide any rights to a third party.

If any part of these terms and conditions is found to be invalid by court, then the invalidity of that part will not affect the validity of other parts of these terms and conditions.